Important Info
Delivery
- Delivery time: We delivery all our orders 48 hours after you buy. Remember! In the selected area, if you buy before 10 AM, you get the free same day felivery.
-Delivery Zones:
- Miami Shores
-Hollywood
-Hallandale
-Aventura
-North Miami
-North Miami Beach
-Bal Harbour
-Surfside
-Miami Beach
-South Beach
-Wynwood
-Biscayne Park
-Normandy Isles
-North Bay Village
-Upper East Side
-Edge Water
-Downtown Miami
-Brickell
Pickup
- Where is the pick up location?
One you finish and pay your order, you will recive a tex to cordinate your pick up time with all the details.
Products
- How to storage our products?
We always recommend to storage our products in the refrigerator or frezeer. The snacks and cakes, can be into the frezeer up to 30 days. Then, the products loose their nutrients.
- How to defrost the products?
Thawing should always be in the refrigerator, never at room temperature.A few minutes before being consumed, it can be removed from the refrigerator, so that it is not eaten so cold.
- When you can offer to your pet our treats?
Anytime of the day.
- Are our products suitable for vegans?
NO, NO, NO! Our pets are carnivores, they should never be vegans because the main ingredient in their diet is protein.
- Can our products be consumed by pets who eats a BARF diet?
Of course! Just the day your pet consumes a cake, does not has to eat the BARF diet portion that day. For cookies it can be eaten anytime of the day.
- Can our products be consumed by pets who are feed with dry kibble?
YES! It is really important to know that cakes can not be mix with the dry kibble at all. A time of four (4) hours must elapse between the dry kibble and the cake. Vets recommended not consuming the dry kibble portion that day.
- Can our products be consumed by dogs with any type of bite?
Yes!
- How long do our Cakes last?
The cakes must be refrigerated before consume it, and we recommend to enjoy it within 72 hours after receive it.
- Where do we cook our products?
All of them are produce in a private commisary kitchen, in Miami. We realize it is a way to us to preservate our products, the quallity and also the enviroment where we produce it.
Bulk Orders
- How do i place my order?
All orders can be placed here. You can also contact to us by call or text at (poner el nro de tel). We are looking fordward to hear from you!
- Can I get a refund?
Yes! All the orders cancell before 48 hours of the delivery/pick up day, will recive a refund.
- How can i contact you?
You can reach us by phone calling us at +1 (786) 451-5017 or you can also can email us to info@miamipetsworld.com